Launched the WB API FAQ
Your Guide to Wildberries Integration
Publication date: 05.09.2025
User Support Evolution
Why It’s Time for a FAQ
WB API is growing rapidly: new methods are added, functionality expands, and the number of integrations increases. With this growth comes the need for quick access to key information. Many questions repeat themselves — a natural occurrence for any technical platform.
That’s why we created the WB API FAQ — a structured reference guide that helps you find answers to relevant questions and speeds up business integration with the marketplace.
The FAQ systematizes accumulated knowledge and experience:
- New users get a clear path to integration.
- Experienced developers gain quick access to reference information.
- Businesses receive simple explanations of technical capabilities.
How We Built the FAQ
Based on Real Experience
The FAQ was created by analyzing the most in-demand topics. We reviewed user requests and identified the areas where additional information was most often required.
Prioritization was based on two criteria: frequency of the question and its importance for successful integration.
For example, tokens are critical for starting work with the API — so this topic was included in the very first section.
FAQ Structure
From Basics to Practice
«Introduction to WB API» — integration methods, system architecture
«Authorization & Security» — token types, security rules
«Catalog of Ready Solutions» — selection criteria, connecting, adding your own solutions
«Useful Cases» — step-by-step instructions with examples
«Documentation & Support» — navigation through platform resources
«Tools & Resources» — sandbox, token decoder, API Status
Future Plans
FAQ Development Roadmap
Soon, we’ll add in-depth materials on working with tokens, including breakdowns of typical scenarios and access management best practices.
Step-by-step guides for key topics are planned — a format that will help users better understand processes.
In the future, the FAQ will expand with detailed articles covering all major themes.
Building the FAQ Together
Community Contributions Matter
We want the FAQ to evolve based on your experience and needs, so we’ve opened a Community thread where you can propose ideas and discuss improvements.
Share which topics need deeper coverage. Suggest practical cases from your own experience. Tell us which formats would be most useful.
Your feedback will help make the FAQ a truly valuable tool for the entire developer and business community.
