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General (general)

Description of the API, authorization, rate limits, and errors. Access to seller portal news and seller information. API connectivity check.

General

Description of the API, authorization, rate limits, and errors. Access to seller portal news and seller information. API connectivity check.

Introduction

The Wildberries API provides sellers with tools to manage their store and obtain real-time and statistical information via the HTTP REST API protocol.

The main advantage of the API is the ability to automate processes through integration with the seller's information systems, such as ERP, WMS, OMS, CRM. With the WB API, sellers can manage their store without manually using the website interface.

Using the API to operate a store on Wildberries is a great way to:

  • automate routine processes
  • access up-to-date information
  • optimize inventory management

The API documentation is provided in the Swagger OpenAPI format and can be used for import into other tools, such as Postman, or for generating client code in various programming languages using Swagger CodeGen.

For manual API testing you can use:

How to get started with the API

  1. Register in the seller's personal account.
  2. Go to the store settings and create an API token. The token will allow you to access the WB API. The token system lets you control who interacts with your data through the API and how.
  3. Develop an integration with the API using your own developers or outsource specialists. You can also connect partner services from our business solutions catalog.
Use the connection test method to find out if requests are successfully reaching the API and if the API token is configured correctly.

Practical tips:

  • Use the documentation.
    Official WB API documentation will help you understand the functionality and capabilities of the API. It includes examples of possible requests and responses, a list of potential errors, rate limits, security rules, and more.
  • Regularly check the integration.
    Ensure that you are transmitting data correctly and note the responses you receive to timely update the integration. Remember the restrictions and take into account the request limits.
  • Keep the API token secure.
    Do not share it with third parties unnecessarily. Use only trusted services. If you detect suspicious activity, immediately delete and replace the token.
  • Contact technical support if needed.
  • Stay updated on WB API news and changes in:

Support

Technical support is conducted through dialogues in the seller's personal account. When creating a new support request, use the API category.

HTTP status codes

Main response status codes for requests in the WB API:

Code Description How to resolve
200 Success
204 Deleted/Updated/Confirmed
400 Bad request Check the request syntax
401 Unauthorized Check the authorization token. The token category must match the API category. Additionally, the token may be:
• expired
• incorrect
• missing from the request
403 Access denied The token must not be generated by a deleted user. Access to the method must not be blocked. If you want to use the Jam methods, check your subscription in your personal account
404 Not found Check the request URL
409 Status update error/Error adding label/etc Check the request data. It must meet the service's requirements and limitations
413 The request body size exceeds the given limit Reduce the number of objects in the request
422 Error processing request parameters/Unexpected result/etc Check the request data. The request data must not contradict each other
429 Too many requests Check the method rate limits and retry the request later
5ХХ Internal service error Service is unavailable. Retry the request later or contact WB technical support
Pay attention to the details field in 404 and 429 errors — we add useful information there regarding the use of methods

Example of an error:

{
  "title": "path not found",
  "detail": "Please consult the https://dev.wildberries.ru/openapi/api-information",
  ...
  "status": 404,
  "statusText": "Not Found",
  "timestamp": "2025-04-24T07:25:28Z"
}

Rate Limits

The WB API has request rate limits. To evenly distribute the load, the token bucket algorithm is used. Limits for specific API methods are specified in the documentation.

For example:

Request limit per one seller's account for all methods in the Marketplace category:
Period Limit Interval Burst
1 minute 300 requests 200 milliseconds 20 requests

One request with a response code of 409 is counted as 5 requests

  • Period — the time interval during which the maximum number of requests according to the limit can be sent.
  • Limit — the maximum number of requests per period. In the example, up to 300 requests can be sent in one minute. Requests should be evenly distributed over time.
  • Interval — the time gap for pauses between requests. In the example, it should be 60 seconds/300 requests200 milliseconds or 0.2 seconds. Use the interval to evenly distribute the sending of requests.
  • Burst — the maximum number of requests that can be sent simultaneously, without interval pauses. The allowed burst is also returned in the response header X-Ratelimit-Remaining. It appears in all response statuses except for error 429.

X-Ratelimit-Remaining is the number of requests that can currently be sent without pauses. The value of X-Ratelimit-Remaining decreases by one after each request. If X-Ratelimit-Remaining is 0 and you make the next request without a delay, you will receive a 429 error in response. The value of X-Ratelimit-Remaining is restored over time.

There are cases where one request can count as multiple requests. For example, if you send requests in the Marketplace category, a request with a 409 error will count as 5 requests with other statuses. In such cases, the value of X-Ratelimit-Remaining will decrease by 5 units immediately.

If you exceed the request rate limit, you will receive a 429 error. In this case, you need to wait a short period before making the next request. To determine how long you need to wait, use the headers from the 429 response:

  • X-Ratelimit-Retry — the number of seconds after which you can retry the request. If you attempt it earlier, you will continue to receive a 429 error.
  • X-Ratelimit-Limit — the maximum allowable burst of requests, which will be replenished after X-Ratelimit-Reset seconds.
  • X-Ratelimit-Reset — the number of seconds after which the allowable burst of requests will be restored to the maximum value specified in X-Ratelimit-Limit.

Response example:

HTTP/1.1 429 Too Many Requests
...
X-Ratelimit-Reset: 29
X-Ratelimit-Retry: 2
...
X-Ratelimit-Limit: 10

Authorization

You need API token to authenticate requests. It is valid for 180 days after creation. Add the token to the Authorization request header.

According to clause 9.9.6 of the offer, integration with the seller portal without WB API is prohibited.

Rules for using API access tokens

You can learn more about tokens from the guide in the Help Center

Four types of tokens are available for authorization:

Personal access token

  • Purpose: An exclusive token with advanced features. It is designed to grant access to seller data only to your own programs, including corporate (on-premise) systems hosted on your own or third-party infrastructure.
    Advanced features mean that over time, a personal access token will provide access to additional categories of seller data that are not available with the basic token. We will announce this in the news in advance.
  • Suitable for:
    • a company's own software products or systems hosted on its own or third-party servers
    • ready-made on-premise ERP/CRM systems, including local (packaged) versions of 1C hosted on company servers or user computers
  • Restrictions: A personal access token provides access to sensitive information, so it must not be shared with third parties or used in cloud services. When creating the token, the system will display a liability warning — you must accept it to proceed.
    You choose the token settings yourself. If you are unsure which parameters to specify, check with the developer or IT specialist responsible for the system you are connecting.

Service token

  • Purpose: A special token for connecting a specific cloud service from the official Catalog of business solutions on Wildberries.
  • Features: Select a service from the Catalog when creating the token. Then all necessary settings, including data categories and access levels, are filled in automatically. You only need to confirm the token creation and provide it to the service.
  • Restrictions: Token is created for one service only and doesn't work with any other

Base token

  • Purpose: An additional token that provides access to a limited set of seller data and is used in all cases where a service or personal access token is not suitable.
  • Suitable for:
    • testing integration on real data before launch
    • other cases where you cannot use a service or personal access token
  • Restrictions: You can only work with a limited set of data.

Test token

  • Purpose: A special token for securely testing and debugging integrations in an isolated environment — the WB API sandbox.
  • Suitable for:
    • developing and debugging integrations without risk to real data
    • exploring API capabilities and experimenting with methods
    • testing new features before launching in the production environment
  • Restrictions: A test token only works with the sandbox and provides access to generated test data. Real seller's data is not accessible.

How to create a personal access, base, or test token

You can learn more about creating a Service token from the guide in the Help Center
  1. In your personal access account, go to the API Integrations section.
  2. Click + Create token. A window for creating token with two tabs will open. For all token types except Service token, select the Manual integration tab.
  3. Choose the token type.
  4. For base and personal access tokens:
  • Enter the token name
  • Select the API categories you will be working with
  • Set the data access level: Read and Write or Read Only
Category Methods
Content Categories, Subjects and Characteristics
Creating Product Cards
Product Cards
Media-Files
Tags
Analytics Sales Funnel
Search Queries
Stocks Report
Seller Analytics CSV
Warehouses Remains Report
Report on Products with Mandatory Labeling
Retention Reports
Paid Reception
Paid Storage
Sales by Regions
Share of Brand in Sales
Hidden Products
Goods Return Report
Prices and Discounts Prices and Discounts
Promotions Calendar
Marketplace FBS Orders
Seller Warehouses
Inventory
DBS Orders
In-Store Pickup
Statistics Product Reports
Financial Reports
Promotion Campaigns
Campaigns Creation
Campaigns Management
Campaign Parameters
Finance
Media
Statistics
Feedbacks and Questions Questions
Feedbacks
Response Templates
Buyers Chat Buyers Chat
Supplies FBW Supplies
Buyers Returns Buyers Returns
Documents Documents
Finance Balance
Only select the categories you plan to work with. For example, if you will only upload product cards, select only Content category. If someone gets your token, they will not be able to gain access to the other API categories of your store.
  1. Optionally, add a comment to the token. For a personal access token, check the I understand that the token should not be shared with third parties box.
  2. Click Create. A window with your token will appear.
  3. Click the Copy and close button — the window will close, and the token will be copied to the clipboard. After this, you will not be able to view the token in your personal account again.
  4. Save the token in a safe place. If you lose the token, create a new one.
If you have several services (integrations) that work with different categories, create a token for each service. This will allow access to only the necessary categories, as well as more flexible and secure management of integrations.

About the token

The token is a JWT according to RFC 7519. To check if your token is valid and which categories of API methods are available with it, you can decode it.

We recommend not to view the token using online tools so no one can take it over.

Token fields

The token type can be determined by the list of fields from the decoded token payload:

Token acc value for valie t value
Base token 1 The field is missing false
Test token 2 The field is missing true
Personal access token 3 self false
Service token 4 asid:{Service ID} false

Other fields:

Field Type Description
id UUIDv4 Unique token ID
s uint Token properties bitmask
sid UUIDv4 Wildberries seller ID
exp uint Token lifetime, complies with RFC 7519: JSON Web Token (JWT)

The remaining payload fields are for internal use and may be removed.

s field

The s field is a bitmask, an integer, each bit of which means the presence or absence of some option.

Learn more about bitmask

Bit values

Bit position Property (if bit is 1)
1 Access to Content
2 Access to Analytics
3 Access to Prices and discounts
4 Access to Marketplace
5 Access to Statistics
6 Access to Promotion
7 Access to Feedbacks and Questions
9 Access to Buyers chat
10 Access to Supplies
11 Access to Buyers returns
12 Access to Documents
13 Access to Finance
30 Read only token

Token decode

Token decoding will allow to check if the token is valid and which categories of API methods are available. You can decode the token on the separate page.

WB API Connection Check

Connection Check{{ /ping }}

Описание метода

Checks:

  1. Whether the request successfully reaches the WB API.
  2. The validity of the authorization token and request URL.
  3. Whether the token category matches the service.
This method is not intended to check the availability of WB services

Each service has its own version of the method depending on the domain:

Category Request URL
Content https://content-api.wildberries.ru/ping
https://content-api-sandbox.wildberries.ru/ping
Analytics https://seller-analytics-api.wildberries.ru/ping
Prices and Discounts https://discounts-prices-api.wildberries.ru/ping
https://discounts-prices-api-sandbox.wildberries.ru/ping
Marketplace https://marketplace-api.wildberries.ru/ping
Statistics https://statistics-api.wildberries.ru/ping
https://statistics-api-sandbox.wildberries.ru/ping
Promotion https://advert-api.wildberries.ru/ping
https://advert-api-sandbox.wildberries.ru/ping
Feedbacks and Questions https://feedbacks-api.wildberries.ru/ping
https://feedbacks-api-sandbox.wildberries.ru/ping
Buyers Chat https://buyer-chat-api.wildberries.ru/ping
Supplies https://supplies-api.wildberries.ru/ping
Buyers Returns https://returns-api.wildberries.ru/ping
Documents https://documents-api.wildberries.ru/ping
Finance https://finance-api.wildberries.ru/ping
Tariffs, News, Seller Information https://common-api.wildberries.ru/ping
A maximum of 3 requests every 30 seconds. If you try to use this method programmatically, the method will be temporarily blocked. The rate limit applies individually to each instance of the method on each host
Authorizations:
HeaderApiKey

Responses

Response samples

Content type
application/json
{
  • "TS": "2024-08-16T11:19:05+03:00",
  • "Status": "OK"
}

News API

Seller portal news can be obtained with any token that doesn't have the Test Scope option selected.

Getting seller portal news{{ /api/communications/v2/news }}

Описание метода

The method allows getting news from the seller portal.
To receive a successful response, one of the parameters from or fromID must be specified.
You can get up to 100 news items per request.

Request limit per one seller's account:
Period Limit Interval Burst
1 minute 1 request 1 minute 10 requests
Authorizations:
HeaderApiKey
query Parameters
from
string <date>
Example: from=2025-02-06

Date from which to get news

fromID
integer <uint64>
Example: fromID=7369

The news ID, starting from which — including it — you need to get the list of news

Responses

Response samples

Content type
application/json
{
  • "data": [
    ]
}

Seller Information

Get seller information{{ /api/v1/seller-info }}

Описание метода

This method allows you to obtain the seller's name and account ID.
You can use any token in request, as long as the Test Environment option is not selected.

Request limit per one seller's account:
Period Limit Interval Burst
1 minute 1 request 1 minute 10 requests
Authorizations:
HeaderApiKey

Responses

Response samples

Content type
application/json
{
  • "name": "ИП Кружинин В. Р.",
  • "sid": "e8923014-e233-47q8-898e-3cc86d67ea61",
  • "tradeMark": "Flax Store"
}